Payments may be made by bank transfer or credit card and must be received in full 21 days prior to arrival. Payment must include all bank transfer charges (including intermediary bank charges). No student will be allowed to participate in the programme reserved until the appropriate payment has been received.
Global Achievers Academy reserves the right to change the particulars of the services, including changes to courses, timetables, locations, accommodation, facilities and dates of the programmes where circumstances beyond Global Achievers Academy’s control necessitate such changes or where the number of bookings received does not reach the minimum numbers required to operate a course viably. The sample programmes featured in marketing materials are for illustrative purposes and Global Achievers Academy reserves the right to change the details without prior notice.
Non-Refundable fees: The following fees are non-refundable where applicable: Deposits, registration fees, insurance fees, courier and accommodation fees and
additional pre paid excursions.
Global Achievers Academy defines “cancellation” as withdrawal from a programme after enrolment confirmation and prior to the start of the study programme. All cancellations must be made in writing to the Admissions team. The following policies apply:
Refunds before Arrival: Where cancellations are received in writing more than 21 days before the first-course start date 100% of package price will be refunded, but any individual enrolment or group deposit fee administration or courier fee is non-refundable. Where cancellations are received in writing 21 – 8 days prior to the programme start date, 30% of the package price will be charged in addition to other non-refundable fees. Where cancellations are received in writing 7 days or less prior to the programme start date 60% of the package price and transfer fee will be charged in addition to other non-refundable fees. Enrolment, insurance, courier and administration fees are non-refundable.
USA – No written notification of cancellation is required. Students studying in the USA cancelling their course prior to arrival will be refunded all monies paid, less any actual housing costs incurred by the institution and a maximum of $500 identified as non-refundable charges, including but not limited to courier, administration fees and enrolment fee. These non-refundable fees will be outlined in the enrolment agreement.
Global Achievers Academy defines withdrawal as termination of a study programme on or after the start date. This includes any ‘no- show’. Withdrawal for all students to the UK must be made in writing to our Admissions team.
USA: no refunds will be given once the study programme has commenced.
Global Achievers Academy will consider a partial week the same as if a whole week were completed and will refund just for full unused weeks. All refunds will be sent to the account of the Global Achievers Academy Agent to whom the fees were originally paid, or to the individual from whom Global Achievers Academy has received the original direct payment. In the unlikely event that the school is unable to deliver a study programme in full, the student will be offered a monetary refund that will be paid within 60 days, unless otherwise stated by local legislation, of the day on which the study programme ceased to be provided or a credit voucher which can be used for up to 12 months against any other Global Achievers Academy product. The student may be offered enrolment in an alternative study programme at no extra cost. The student has the right to choose whether they would prefer a full refund of fees paid or to accept a place on another study programme.
Our courses operate on a fixed two week period and our packages include accommodation for 14 nights. Extra nights need approval and there will be an extra charge. The arrival and departure days for our programmes are specified on your agreement. Travel details, including arrival and departure times and dates, flight numbers and airline must be sent to the Admissions team at least 14 days prior to the scheduled arrival date. If notice is not received Global Achievers Academy may not be able to provide a transfer and will not be held liable for any issues arising as a result. If a transfer is booked, the transfer confirmation document will be released once travel information and full payment have been received. If no transfer service is required a Transfer Not Required form will need to be completed and sent to Admissions at least 14 days prior to arrival. All transfer prices include a one hour waiting time. Any students exceeding the one hour waiting time may be liable for additional charges.
Some students require a student visa or a tourist visa. Students should contact their local embassy, consulate or High Commission for additional information and entry requirements to their country of choice. Arranging the correct visa is the sole responsibility of the student or students’ parent/guardian. Visa support documentation will be provided when we are in receipt of the Deposit Fee. If the programme needs to be deferred due to visa processing delays we cannot guarantee that the original programme dates will apply and change of dates may incur an additional fee. Cancellations due to visa refusal will require a copy of visa refusal documentation and will incur the following costs: documents received 7 days or more prior to arrival a full refund less any courier and enrolment fees, documents received 6 days or less prior to arrival will incur any courier, enrolment fee, and the Deposit Fee. Please ensure you allow enough time for visa processing to help minimise cancellation charges that result from visa refusal. Global Achievers Academy cannot be held responsible for decisions taken by embassies or immigration police, regarding entry visas or visa extensions.
Global Achievers Academy will not cover the costs of insurable risks such as (but not limited to) flight delays, changes and cancellation and any associated costs borne of such incidents. Any medical costs (including transportation and prescription medication) are the responsibility of the individual. It is a condition of making a booking with Global Achievers Academy that all students have appropriate accident, medical and travel insurance including COVID cover where applicable. Each student may be required to provide proof of suitable medical insurance (in English) prior to or upon arrival at the centre. In the USA, this is obligatory. All students should be adequately insured and will be required to provide evidence of this on arrival. Students can opt to take our own Guard Me insurance issued by our parent company EC. Coverage under the Guard Me insurance policy commences when appropriate payment has been received. The Guard Me insurance fee is non- refundable.
Student Insurance is available from EC:
UK: Combined health (emergency medical cover) and travel insurance.
US: Health insurance only.
For detailed information on the insurance policies above, please refer to our Admissions team.
Students are not required to have insurance purchased from EC, but must have health, accident and travel insurance while attending any programmes.
Personally provided insurance must be equivalent coverage to that provided by the EC insurance. Schools in the US require students to show a proof of health insurance upon arrival. Where proof is not available, students must immediately purchase at least one week’s insurance from EC.
EC reserves the right to claim this cost from uninsured students, and during this week students must purchase insurance for their entire stay.
Full details on Global Achievers Academy Safeguarding Policy is available on the website. Global Achievers Academy reserves the right to terminate the study programme of a student if it judges it cannot provide safe and effective care or if the student’s participation represents a risk to their, other students’ or staff members’ health and safety, or if, notwithstanding reasonable accommodations, in the opinion of Global Achievers Academy, the students physical or mental conditions makes the student unable to successfully complete their programme.
Any information provided to Global Achievers Academy may be held on computer and shall be used in accordance with its data protection registration and the national data protection laws applicable. With your consent or where there is a legitimate need or legal obligation to do so, Global Achievers Academy may disclose appropriate personal data, including sensitive personal data of a medical nature, to relevant Global Achievers Academy staff and third parties. We will not share sensitive information about students to any third party without their consent unless there are exceptional circumstances, such as when the health and safety of student and others are at risk or where the law requires us to do so. Our Privacy Notice is available on the EC website.
A Parental Consent and Health Declaration form is required for all Global Achievers Academy students. A signed and completed Activity Form may be required for certain activities. Forms should be signed, completed and returned, at least 21 days prior to start date. Students will only be able to participate in activities if we have parental or guardian consent. Any student arriving with a condition not previously reported, or which requires regular staff supervision, may be sent home. Any costs incurred through repatriation will be borne by the student.
Failure to follow centre rules and curfew times or applicable local laws will result in disciplinary action. Global Achievers Academy disciplinary procedure is available on request and forms part of every student induction post arrival.
Students who have been issued with a written warning and continue to display poor behavior and break the rules will be expelled from the centre. Global Achievers Academy also reserves the right to immediately terminate the programme of any person whose behaviour is likely to cause distress, damage or danger to other participants, Global Achievers Academy employees or other stakeholders. Global Achievers Academy also reserves the right to immediately terminate the programme of any person whose behaviour is sufficiently serious or contrary to applicable local laws. This behaviour includes but is not limited to under-age purchase or consumption of alcohol, possession of illegal substances, any damage to property and threatening, violent or abusive behaviour with students and/or staff. Global Achievers Academy will not be liable for any costs incurred in this process and the cost of repatriation will be at the parent or legal guardians expense. In UK, no refunds will be made for any programme elements missed as a result of such termination. For US students, typical refund policies apply to all expelled students.
If a student, agent or their representative wish to complain about any aspect of the services provided by Global Achievers Academy, such a complaint should be made in writing, in English or native language, to the School Principal. If not resolved, this should be sent to our Admissions Team, YLAdmissionsTeam@ecenglish.com. Each complaint will be fully investigated provided that it is received within 4 weeks of the study programme end date and that it was initially registered in writing with an on-site representative and all fees have been paid in full. If the matter is not satisfactorily resolved, please contact:
Global Achievers Academy Head Office, Lisa James, Managing Director,
Global Achievers Academy Operations Centre, EC Young Learners
1st floor Dolphin House,
Dolphin House, Manchester Street Brighton, BN2 1TF
LisaJames@ecenglish.com
Should a client be unsatisfied they have the right to appeal directly to the regional accreditation or licensing body for that country, province or state. (See the EC website for links to accreditation and licensing bodies.)
At programme commencement, the age of the student must fall within the age range specified for their chosen programme. On occasion, approval may be received to accept a student who does not fall within the age range. An Out of Age Range form must be completed and sent to the Admissions team prior to arrival. To ensure our individual students are happy and well cared for we provide guardians. Students are supervised during and after class, activities and excursions. Night Supervisors are at our centres to make sure that we provide 24-hour support to our students.
All rooms are guaranteed single-sex. In residential accommodation, the third/fourth bed maybe a folding bed / sofa bed / pull out / bunk bed which is normal practice in residences worldwide.
Students will be required to pay a deposit in cash of £30 (UK) $30 (USA). The deposit will be returned at the end of the student’s stay subject to any damages caused, lost keys or lost travel cards. The full cost of damages in common areas will be charged to relevant groups of students unless the group or individual accepts responsibility. Immediate payment will be required. Damages could also result in the group or individual(s) being expelled.
Global Achievers Academy does not provide a pocket money service for students. Students’ parents/guardians should ensure their children have sufficient pocket money for the duration of the stay. Should students require pocket money during their stay, parents are asked to transfer the funds through an international transfer service. In this case, Global Achievers Academy will charge 10 GBP/USD per transaction. Collection of monies from international transfer services will be scheduled weekly. Students will be required to present the proper identification, confirmation number and amount to be received before any funds are disbursed by the international transfer service.
Global Achievers Academy may take promotional photographs and video footage of students during your child’s stay for use on our various marketing platforms, including our brochures and social media channels. We will only use students whose parents/guardian has agreed (via the Parental Consent form for minors) for their child’s images to be used for publicity.
Global Achievers Academy has a zero-tolerance policy for discrimination, bullying and harassment in the work-place and the classroom. Discrimination, bullying or harassment is unacceptable, against the law, and will not be tolerated.
Global Achievers Academy and its staff and representatives will not be liable for loss, damage or injury to persons or property howsoever caused, except where liability is expressly imposed by law. Global Achievers Academy will not be liable if any service contracted to be supplied by Global Achievers Academy becomes impossible to supply for any reason or any cause outside the control of Global Achievers Academy.
Global Achievers Academy will not be responsible for any failure to comply with any of its obligations (and, therefore, shall not be required to provide any compensation) if the failure is occasioned by any cause beyond Global Achievers Academy’s reasonable control; nor shall Global Achievers Academy be responsible for any costs incurred by or on behalf of the student as a result of any such cause. Force majeure events shall include but shall not be limited to, act of government, war, threat of war, riot, civil strife, general labour disturbance, such as a boycott, strike, lockout, or ‘go slow’ directives’, terrorist activity, natural or nuclear disaster, unusually adverse weather conditions, closure of a Global Achievers Academy summer camp host partner, infectious diseases, viruses, plague, epidemic or pandemic health crises (caused by viruses such as Ebola, H1N1, H5N1, Zika, COVID-19, and other communicable diseases), or any action taken by a government or public authority, including prohibition of entry into a country or region of a country, promulgation of quarantine measures, ordering the “lockdown” of the whole or part of a country.
Without prejudice to the foregoing, Global Achievers Academy will do its utmost to provide the necessary care of students affected by causes beyond its control; however extra accommodation, transfers, repatriation and any other expenses resulting from such causes are to be borne by the student. In any such case, students might have to be accommodated in emergency accommodation which may not be of the same standard or located in the same geographical area as the accommodation that would otherwise be provided by Global Achievers Academy in terms of its obligations. If, notwithstanding that it has no obligation to do so, Global Achievers Academy covers any costs for which the student is responsible, Global Achievers Academy shall be refunded such costs in full.
It is acknowledged that the epidemic health crisis in connection with COVID-19 and any related quarantine and actions of a governmental authority shall
be considered a force majeure event for the purpose of these Global Achievers Academy Terms and Conditions, even though the health crisis has arisen prior to
the effective date.
Global Achievers Academy works with external host providers who provide facilities only and there is no connection with the schools in terms of operations.
All Clients must adhere to our policies and procedures as found on our website.
Global Achievers Academy Terms and Conditions are applicable to all students and agents.
Prices are valid for start dates from 1 January 2024. Prices are subject to change without notice and will be confirmed upon invoicing.
The above terms are applicable to direct students and agents representing students unless variations are expressly agreed between the agent and EC. The current Global Achievers Academy Terms and Conditions supersede any previous Terms and Conditions that were applicable at the time of the students booking. The most up to date terms and conditions can be found at https://globalachieversacademy.com/terms-conditions/